The Ombudsman for Banking Services in South Africa

SA economy | Mediation on fraud estate and error matters

Ombudsman for Banking Services sees a massive increase in the number of complaints by consumers

Banking Ombudsman - Advocate Clive Pillay

Ombudsman for Banking Services notes increase in formal banking complaints in 2020: Reana Steyn

Ombudsman for banking services records an increase in complaints: Kwanda Vabaza

'Fraud is one of the biggest challenges facing the banking sector in SA'

What South Africans are complaining about when it comes to their banks?

Most complained about banks in SA

A new wave of banking scams targeted at consumers and small businesses

An increase in the number of complaint cases against banks

Fraud remains a big problem for banking customers

Consumers dissatisfied with banks

Understanding prescribed debt with credit providers

OBS 2021 Annual Report Launch

Banking Ombuds sees an increase 35% in bank-related cases

Banking Services I Vishing and card not present fraud on the rise in SA

Electronic banking consists of 48% of all complaints

OBSSA Annual Report 2022: Official Presentation Video

Ombudsman urges the family of murdered Capitec Customer to lodge a formal complaint