Mock Call Sample Recording With Call Flow Guide: PART 1

Mastering Customer Service: Role Play Training for Call Center Agents | Handling Rude Customers

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Mock Call Practice | Hotel Reservation | Short Version

Mock Call #21: Technical Support Sample Call

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HEALTHCARE Account Mock Call & Tips for Call Center Newbies

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How to Empathize in Call Center Customer Service | Scripts, Mock Calls

MOCK CALL PRACTICE: Healthcare Insurance Customer Service | With Call Handling Tips

Call Center Training | Role Play for Credit Card Customer Service

Call Center Conversation #03

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Lost Parcel Mock Call Sample

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Mock Call #19: Handling an Irate Customer with Billing Issues | Reassurance and Empathy (TELCO)