What should a doctor do if they receive a complaint?
The impact of complaints procedures on doctors in the UK
Q7: Have you ever had reason to complain about your doctor?
NHS Complaints - Guiding you through the process
Mandy's story - NHS Complaints
The personal impact of GMC complaints procedures on doctors
Complaints against doctors to be processed more quickly under workgroup recommendations
What do complaints tell us about professionalism?
DEALING with Patient Complaints
How to handle complaints in the NHS | Mr. Matt Dunckley
What are the most common complaints?
Complain for change
Difficult patient - angry about office wait - empathic
What complaints result in a tribunal?
Recording Complaints & Compliments for Appraisal 📋 | Doctors Appraisal UK | Medical Appraisals
Dr Robert Hendry - Complaints as an IMG doctor (Preventing & Handling) - Arora IMG Conference 2021
GMC Guidance on Complaints & Compliments 📋 | Pre-Appraisal Coaching | Medical Appraisals
Doctor complaints up 23% in year (Part 1 - 2012)
How to complain effectively
Top 5 Tips for being an ON-CALL DOCTOR