How to make a complaint about NHS 111 & Out of Hours services
Feedback, complaints and my rights introduction
Services Week Remote Session: NHS 111 online
NHS Complaints procedure in BSL
111 Statistics on The First Aid Show
Complaints in NHS about quality of care (stomach cancer by David Stewart)
NHS 24 Be Healthwise
NHS Complaints Advocacy Services explained in BSL
The Role of 999 & NHS 111 Clinicians at SECAmb
Making A Complaint
Doctor complaints up 23% in year (Part 1 - 2012)
SignPost 16 (Chapter 6) NHS England’s Customer Contact Centre
Being a Team Manager at NHS 24
Criminal sanctions for NHS trusts concealing 'bad things'
BBC News NHS 111 advice line 'still fragile'
NHS 111 First | Derbyshire Dialogue 21 January 2021
How to give NHS feedback in Scotland BSL (British Sign Language) with subtitles
Accountability in the NHS, 30 Nov 2022
Why change is needed in the NHS in South Wales
Record number of 111 calls