Meet our complaint handlers

Customer Complaints Handler

What UPS Doesn't Want You to Know

Working as a Claims Handling at Hastings Direct

16 Secrets Call Center Employees Won’t Tell You

FCA Compliant Complaints Handling

UKCCF Webinar: Complaints Handling

Mock Call #19: Handling an Irate Customer with Billing Issues | Reassurance and Empathy (TELCO)

The UK Contact Centre Salary and Skills Guide

I got caught working 2 remote jobs

How Much Do UPS Drivers Make?

MY EXPERIENCE AS A UPS PACKAGE HANDLER (I QUIT AFTER 2 DAYS)

Complaints Handler / Customer Services- Remote working once trained Permanent Chandlers Ford

Utility Giants | S01 E03 | The Complainers | All Documentary

Mastering Customer Service: Role Play Training for Call Center Agents | Handling Rude Customers

Police Office’s First Day on the Job | Darren McGarvey: The State We’re In | BBC Scotland

I have a financial complaint – what do I do?

Tell Me About A Time You Dealt With A Difficult Customer! (Behavioural Interview Question & Answer!)

How Restaurant Staff are Supposed to Deal with a "Fussy Customer"

At the Hotel Conversation: Making Complaints