Customer Service Careers at FirstEnergy -- Becky
FirstEnergy Customer Service Rep. Spotlight: Monica
FirstEnergy Customer Service Rep. Spotlight: Ginger
Customer Service Careers at FirstEnergy -- Kendra
FirstEnergy Customer Service Rep. Spotlight: Thomas
Struggling to pay your electric bill? FirstEnergy employees can help.
FirstEnergy Linemen Put Customers First
First Energy will begin shutting off power once again to customers who aren’t paying bills
FirstEnergy leaders discuss historic storms, power outages with PUCO
Met-Ed Completes Substation Project in Reading to Enhance Customer Service Reliability
FirstEnergy's Storm Restoration Process
FirstEnergy's Energizing the Future initiative driving enhanced service reliability for customers
Customer Communication Tools
FirstEnergy fires CEO, two other executives after internal review into HB6 bribery scandal
FirstEnergy encourages customers to seek bill assistance
Akron Customer Contact Center Building 0 Ribbon-Cutting Event
Midtown Service Center Ribbon Cutting
Thousands of FirstEnergy customers will see drop in electricity prices this summer
First Energy is asking customers to reset passwords
Super derecho damage and restoration efforts in FirstEnergy's service area