Customer Service Careers at FirstEnergy -- Becky

Customer Service Careers at FirstEnergy -- Kendra

FirstEnergy Customer Service Rep. Spotlight: Thomas

Struggling to pay your electric bill? FirstEnergy employees can help.

FirstEnergy Linemen Put Customers First

Ohio utilities owned by FirstEnergy Corp. to refund customers fees from tainted energy bill

Thousands of FirstEnergy customers will see drop in electricity prices this summer

FirstEnergy set to double its rates; who will it impact?

Why is AEP advertising to FirstEnergy customers?

FirstEnergy dispatchers play a key role in restoration process

Line & Substation Careers at FirstEnergy -- Benito

First Energy will begin shutting off power once again to customers who aren’t paying bills

FirstEnergy Encourages Ohio Customers to Recycle an Old Fridge (:30 spot)

FirstEnergy's Energizing the Future initiative driving enhanced service reliability for customers

Met-Ed Completes Substation Project in Reading to Enhance Customer Service Reliability

Thousands of FirstEnergy customers will see drop in electricity prices this summer

FirstEnergy agrees to $306M refund to Ohio customers

First Energy is asking customers to reset passwords

UPDATE: News 5 contacts the company that regulates First Energy after reports of sky-high bills

FirstEnergy's Storm Restoration Process