How to Handle Irate Customers in a Call Center (WITH SCRIPTS)
Mock Call #19: Handling an Irate Customer with Billing Issues | Reassurance and Empathy (TELCO)
Mastering Customer Service: Role Play Training for Call Center Agents | Handling Rude Customers
6 BEST WAYS To Handle Angry Customers
Irate Customer Mock Call Uninterrupted Version
Mock Call with a Verbally Abusive Customer (with Explanation)
How to Deal with Angry Customers: A Call Center Guide
How to Handle an Irate Customer in a Dead End Mock Call
When a customer asks for a supervisor, do these
How to Avoid Dead Air on Calls (3 Techniques with Scripts)
MOCK CALL PRACTICE: Handling An Irate Customer (SAMPLE DSAT CALL) | Interactive Session 6
57 Phrases to De-escalate Any Angry Customer
How to Speak with Angry Customers: Tips and Expressions to Help you Out! #callcenterenglish
Call Center Training for beginners. Mock Call with an Irate Customer😲
How to Empathize in Call Center Customer Service | Scripts, Mock Calls
How to De-escalate Calls with Angry or Agitated Customers
Customer Service Experts: What I do when facing an "ESCALATED CALL".
How to Reduce Average Handling Time (AHT) in a Call Center
How to Handle Customer Complaints Like a Pro: Call Center Conversation Role Play
Mock Call Script with Call Flow Guide: Hotel Booking Part 2