結果 : importance of listening in customer service
5:07

Why is active listening important in customer service?

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Don Crawley: Listening as a Critical Part of IT Customer Service

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The Art of Active Listening | The Harvard Business Review Guide

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How to Improve Active Listening for Call Center Agents

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How To Make Your Customer's Feel Important Through The Listening Process

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12,320 回視聴 - 8 年前

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4:27

5 Levels of Listening on a Customer Service Call

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