Kano Model Explained - Increase customer satisfaction and develop products and services
The Kano Model Explained
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𝐊𝐀𝐍𝐎 𝐌𝐎𝐃𝐄𝐋 ! 𝑲𝑨𝑵𝑶 𝑨𝑵𝑨𝑳𝒀𝑺𝑰𝑺 ! Tool for 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐀𝐓𝐈𝐒𝐅𝐀𝐂𝐓𝐈𝐎𝐍 ! CONTINUOUS LEARNING
Lecture - 16 : Kano Model and Analysis
